Your trusted vape products in Kuwait

Frequently asked questions

Payment is available via Kuwait’s own KNET cards, you can also pay by Visa and MasterCard, and it is also available for cash on delivery.

We do not keep your credit card details on our site. All payment details entered via the site’s online payment gateway are encrypted at the time of entry. Communications to and from the service provider’s site are also encrypted.

Technical support and customer inquiries are available 24 hours a day, seven days a week

Via WhatsApp +96567676454

Or email purchase@nicotinekw.com

According to the Ministry of Commerce law, which stipulates the consumer’s right to exchange and return the item within 14 days from the date of purchase on the invoice, but provided that the item is in its original condition, as all products are subject to personal taste.

The manufacturers of the products do not provide any warranty within Kuwait, but we offer you a warranty against manufacturing defects within 48 hours from the date of purchase

The manufacturers of the products do not provide any warranty within Kuwait, but we offer you a warranty against manufacturing defects within 48 hours from the date of purchase

We deliver orders the same day (usually within 2 hours) or as soon as possible in case of any circumstances beyond our control, the order will be delivered within 72 hours maximum.

The sale of vaping products to those under the age of 21 is prohibited by Kuwaiti law. Therefore, we hope you will comply to avoid liability

We endeavor to provide accurate product information on our website (e.g. pricing, stock availability, product features, etc.), however, some typographical errors may occur from time to time. Products on the Site are displayed in the same colors as those available in our stores as accurately as possible, but colors may change depending on your monitor (we do not guarantee an accurate display of all colors on your monitor).

Nicotine Cigarettes , Tobacco and Accessories reserves the right to cancel an order for any of the following reasons:

Refusal of payment. Providing a wrong delivery address or inaccurate contact information, or if we are unable to contact the customer within 7 days.

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